A leading Transportation company based in Long Island City, New York is looking for an experienced Dispatcher. In this role you will assign open orders for couriers and drivers to complete within required time parameters. This position requires strong communication and customer service skills, effective multitasking, good sound judgment and initiative.
? Prioritize, assign and coordinate all work to ensure our customers’ needs are met on a daily basis.
? Communicate in a clear, concise and tactful manner to both employees and customers.
? Ability to prioritize and resolve customers’ issues within a timely manner.
? Communicate with customers on phone or email to assure updated information has been received.
? Knowledge of NYC tri-state geography including MTA trains, highways and bridges.
? English language both verbal and written
? Google Maps reading and interpretation to determine locations and give directions
? Computer technology, Operating System Windows 2007, Microsoft Office, Outlook and Word.
? Several Years on-demand transportation dispatching experience
? Dependable with consistent attendance
? Salary commensurate with experience
? Health Plan
? Paid Holidays and Paid Time Off
? Full Time